Privacy Policy

Technical data: When you visit this website, we collect the technical data required to serve the pages (IP address, browser type, operating system, referring URL, and page access times). This data is processed for the legitimate interest of ensuring the stability and security of the website.

Email data: If you sign up for our newsletter or contact us, we store your email address and any additional information you provide (such as your name and cycling preferences). This data is used solely to send you the requested information and is never shared with third parties except as described below.

Planner data: When you use our AI trip planner, we store your preferences and generated itinerary to provide the service and allow you to access your plan later.

This website uses cookies for the following purposes:

• Essential cookies: Required for the website to function (locale preference, session management).
• Analytics cookies: We use PostHog and Microsoft Clarity to understand how visitors use our website and improve the experience. These tools may set cookies to track user behavior.
• Affiliate cookies: When you click on affiliate links, partner networks may set cookies to attribute commissions.

You can control cookie preferences through our cookie banner or your browser settings.

We use the following third-party services:

• Supabase — Database and authentication (hosted in EU region)
• Brevo — Email delivery for newsletters and transactional emails
• PostHog — Product analytics and feature flags (self-hosted or EU cloud)
• Microsoft Clarity — Session recording and heatmaps
• Vercel — Website hosting and analytics
• Azure OpenAI — AI-powered trip planning
• Travelpayouts / trip.com / Expedia / BikesBooking — Affiliate partner networks for hotel, flight, and bike rental bookings

Under the GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Delete your data (right to be forgotten)
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise any of these rights, contact us at heroes@divisionbyheroes.com.